Questions,
answered.

Cooveb is a hospitality and event technology platform that connects hotel discovery, trip planning, local experiences and event tools in one journey.

Cooveb is designed for travelers, hotel guests, event attendees, organizers, venues, destinations and companies that want a more connected way to plan and manage hospitality.

You can discover hotels, explore neighborhoods on a spatial map, compare rooms, build an itinerary, organize small celebrations and create installable event mini-apps called Pods.

You can explore public pages and available discovery experiences without an account. An account may be required to save plans, complete bookings or use personalized features.

Yes. Cooveb experiences are designed for modern mobile and desktop browsers, while event Pods can also be installed as progressive web apps when supported.

Describe the destination, dates and preferences that matter to you. Cooveb uses that context to organize relevant stays and show them on a map for visual comparison.

Where booking is available, you can select a hotel and room, review the rate and policies, enter guest details and continue through the booking flow.

The interface identifies whether a price is nightly or the total for the selected stay. Always review the final rate summary, taxes and policies before confirming.

Yes. Available room types can be compared by price, occupancy, bed type, meal plan, cancellation terms and included amenities.

Meal-plan details are displayed on eligible room offers. Look for labels such as breakfast included, room only or another board basis before booking.

Cancellation information is shown with the selected room and again during review. The exact deadline and any non-refundable conditions depend on the rate.

Yes. Cooveb's map-led experience is designed to help you understand a hotel's position relative to venues, landmarks, restaurants and neighborhoods.

Hotel inventory and rates can change in real time as rooms are booked or suppliers update pricing. Recheck the final offer before confirming a stay.

The map combines hotel and trip context with spatial discovery, helping you compare stays and nearby places by location rather than relying only on a traditional list.

Yes. You can use conversational requests such as asking for a quiet hotel near a venue, a restaurant nearby or help comparing visible options.

Voice Mode lets you speak travel requests and interact with supported Cooveb experiences without relying only on typing.

Explore Mode turns the map into a local discovery surface for nearby restaurants, attractions, activities and other places relevant to the stay.

A 3D map makes urban context easier to understand, including the relationship between a hotel, nearby streets, buildings, landmarks and the wider neighborhood.

No. AI recommendations are decision support, not a guarantee. Verify important details such as availability, accessibility, opening hours, policies and final pricing.

Plan is the itinerary workspace where you can collect places, restaurants and activities and organize them around a destination and travel dates.

Supported itinerary tools can suggest a structured trip using the destination, dates and preferences you provide. You remain in control of what is saved.

Yes. Available discovery cards can be added to the itinerary bag so that different parts of the trip stay together.

When signed in and the feature is available, Save plan stores the itinerary with your account for later access.

Supported plans can be shared with friends so the group can review the selected stops and navigation information.

Itinerary communications can include place information and navigation links for selected hotels, restaurants, attractions and activities when location data is available.

Where enabled, itinerary emails can include calendar links or a calendar file for planned stops, making it easier to add the schedule to a compatible calendar app.

A Cooveb Pod is a branded event mini-app that can bring schedules, speakers, venue information, updates and attendee tools into one mobile-friendly experience.

Start with the Pod builder and provide an event website or event information. Review the extracted content, customize the experience and publish when it is ready.

A Pod runs in a web browser and may be installed as a progressive web app on supported devices, so a traditional app-store download is not required.

Yes. Pods are built to organize event schedules, sessions, speakers, venue information and attendee-facing updates.

Organizers can manage supported Pod content and publish updates, helping attendees access current event information.

Cooveb includes organizer tools for sponsor visibility and event content. Exact capabilities depend on the Pod setup and available plan.

Cooveb Moments is designed for smaller bookable occasions such as birthdays, children's parties and private gatherings at participating venues.

Participating restaurants and venues can describe spaces, guest capacities, packages, rules and booking details through the Moments onboarding experience.

A package can include its space, occasion type, guest range, duration, price, deposit and advance-booking requirements.

Listings may go through a review workflow before appearing publicly, helping maintain useful and consistent information for guests.

Cooveb may offer Standard, Cooveb Plus and Atelier experiences with different levels of access and personalization. Current availability and benefits are shown in the product.

Atelier is Cooveb's premium experience, intended for travelers who want a more considered and personalized level of travel support.

Open the account area to review the profile and available security settings. Some account changes may require verification.

Signed-in users can use the account area to access supported bookings, saved itineraries and related account information.

Cooveb uses technical and organizational safeguards appropriate to the services it provides. Read the Privacy Policy for details about data collection and handling.

Visit the support center for available help options. Business and partnership inquiries can also be sent to info@cooveb.com.

Refresh the page, confirm that your connection is stable and try an up-to-date browser. If the issue continues, contact support with the page and a description of what happened.

The current Privacy Policy is available from the site footer and explains how personal information is collected, used and protected.

The Terms of Service are linked in the footer and describe the rules that apply when using Cooveb services.

The Refund Policy is available in the footer. A hotel or activity may also have its own cancellation and refund terms, which should be reviewed before purchase.